Ask Your Docs - Release Notes v1.0

New Feature

Introducing Ask Your Docs

AI-Powered Content Validation for Authors

Validate your documentation with artificial intelligence before publishing. Find gaps, improve clarity, and ensure your content serves your readers better.

📋 What's New in This Release

  • New Ask Your Docs feature - AI-powered content validation tool
  • New Content gap detection - Identify missing information before readers do
  • New Natural language queries - Test your docs with real user questions
  • New Admin controls - Portal-level feature management and privacy settings
  • Enhanced Navigation interface - Updated left panel with new AI tools section
## What is Ask Your Docs? Ask Your Docs is a breakthrough feature that lets you quiz your documentation with AI before publishing. Simply ask questions the way your users would, and get instant feedback on whether your content provides clear, helpful answers.

🎯 How It Works

Type a question like "How do I install this software?" or "What are the system requirements?" and our AI analyzes your documentation to provide an answer. If the AI struggles to find clear information, it's a signal that your readers might struggle too.

## Key Benefits for Your Team
🔍

Find Content Gaps Early

Identify missing information and unclear sections before your readers encounter them, reducing support tickets and improving user satisfaction.

⚡

Instant Validation

Get immediate feedback on content quality without waiting for user feedback or conducting formal usability testing.

📈

Improve Documentation ROI

Create more effective documentation that actually helps users accomplish their goals and reduces support overhead.

🤖

AI-Powered Insights

Leverage advanced natural language processing to understand how well your content addresses real user needs.

🎯

User-Centric Approach

Test your documentation from your readers' perspective, ensuring content serves actual user goals and questions.

🔒

Privacy-First Design

Your content stays secure with enterprise-grade privacy controls and no permanent data retention by AI services.

## Getting Started
Step 1

Admin Activation

Portal administrators can enable Ask Your Docs in Portal Settings → AI Features. Review and accept the AI Terms and Conditions to activate the feature for your team.

Step 2

Access the Feature

Authors and contributors will see Ask Your Docs in the left navigation panel with a "NEW" badge. Click to open the validation interface.

Step 3

Ask Your First Question

Type a realistic user question like "How do I reset my password?" and see how well your documentation addresses it.

Step 4

Improve Based on Insights

Use AI feedback to identify and fix content gaps, unclear instructions, or missing information before publishing.

## Feature Specifications
Specification Details Notes
Daily Usage Limit 10 questions per user per day Resets at midnight UTC
Content Scope All accessible projects and content Respects existing permissions
Response Time Typically 2-5 seconds Depends on content complexity
Supported Content Draft and published topics Real-time analysis of current content
Privacy No permanent data retention Content processed but not stored
Access Control Authors and contributors only Admin-controlled activation
## License and Availability

Feature Availability: Ask Your Docs is included with Professional and Business licenses. Starter license holders can upgrade to access this feature. Trial users have full access during their evaluation period.

**License Requirements:** - ✅ **Professional Plan:** Included with standard usage limits - ✅ **Business Plan:** Included with enhanced support - ✅ **Trial Period:** Full access for evaluation - ❌ **Starter Plan:** Upgrade required ## Privacy and Security

Important: By enabling Ask Your Docs, you allow content from your portal to be processed by external AI services for response generation. Review your organization's data governance policies before activation.

**Security Features:** - **No Permanent Storage:** AI services process but don't retain your content - **Permission Respect:** Users can only query content they have access to - **Audit Logging:** All usage tracked for compliance and monitoring - **Secure Transmission:** All data encrypted in transit (TLS 1.3) - **Terms Compliance:** Full adherence to AI Terms and Conditions ## What's Next: AnswerGenius Integration Ask Your Docs is powered by the same technology behind **AnswerGenius**, our AI assistant for end users. If you find Ask Your Docs valuable for content validation, consider how AnswerGenius can enhance your readers' experience:

Ready to Provide AI Assistance to Your Readers?

AnswerGenius brings the same intelligent question-answering directly to your documentation users, enabling 24/7 self-service and reducing support volume.

Request AnswerGenius Demo Learn More
## Feedback and Support We're excited to see how Ask Your Docs improves your documentation workflow! Your feedback helps us enhance the feature and develop new capabilities. **Get Help:** - 📖 **User Guide:** Detailed instructions for authors - ⚙️ **Admin Guide:** Configuration and management - 🔧 **Technical Docs:** Integration and troubleshooting - 💬 **Support:** Contact our team through standard channels **Share Feedback:** - Use the feedback system within ClickHelp - Contact your Customer Success Manager - Join our community discussions - Submit feature requests through our roadmap ## Upcoming Enhancements Based on your feedback and usage patterns, we're already planning exciting improvements: - **Question Suggestions:** AI-recommended questions based on your content - **Batch Validation:** Test multiple sections simultaneously - **Content Quality Scoring:** Comprehensive documentation assessment - **Integration Workflows:** Connect with your publishing process - **Advanced Analytics:** Detailed insights into content performance - **Team Collaboration:** Share validation results with colleagues

Stay Updated: Follow our product roadmap and release notes for the latest developments and feature announcements.

## Technical Implementation Notes For development and IT teams managing the rollout: - **API Integration:** Ask Your Docs integrates seamlessly with existing ClickHelp workflows - **Performance:** Optimized for minimal impact on portal performance - **Monitoring:** Built-in analytics and usage tracking - **Rollout:** Feature flags allow gradual deployment and testing - **Dependencies:** Requires internet connectivity for AI service communication ## Migration and Adoption **For Existing Users:** - No action required - feature appears automatically after admin activation - Existing content permissions and access controls remain unchanged - No impact on current workflows or publishing processes **For New Users:** - Ask Your Docs available immediately upon portal setup - Included in standard onboarding and training materials - Guided tour highlights the feature for first-time users ---

Ask Your Docs v1.0 | Released: June 2025 | View all release notes

Questions about this release? Contact your Customer Success Manager or visit our support center.